Catalyst Wins AMA Pinnacle Award for Xeikon Campaign
More News

The 3 biggest omnichannel marketing challenges and what to do about them

By Meghan Hoose, Project Manager
Is your organization ready for omnichannel marketing? Learn what to do … and what not to do … to ensure your success.
Read the blog

3-biggest-omnichannel-challenges

Six ways brick-and-mortar stores can succeed in the omnichannel age

By Chris DiMuro, Account Director
Technology has wreaked havoc on the retail landscape. In order to compete, brick-and-mortar stores must embrace it and create an integrated online and offline environment that satisfies their customers.
Read the white paper

six-ways-brick-and-mortar-can-succeed

Value models vs. response models in direct marketing

By Marc Solomon, Chief Strategist
Typically, direct marketers will choose the program that will generate the most customers at the lowest cost per acquisition (CPA). However, not all customers are equal.
Read the blog

one customer could be worth more than five combined

Customer. Experience. Marketing.

Customer

The customer is the oxygen of our business. That’s exactly why we put the customer front and center of every project. They want us to use their information and data to provide more value and to deliver a personalized experience. With that understanding, we improve their journey through relevant experiences that result in stronger relationships. And that’s a breath of fresh air.

Experience

What does a customer want to experience? In a word: consistency. And they want that consistency across all channels and touches. We create unique customer experiences that are measurable and profitable. These experiences generate curiosity, engagement and response. This, in turn, helps our clients develop more profitable and sustaining customer relationships.

Marketing

CRM + CEM = Higher ROI. We don’t need more data. We need good data that gives us better insights into the customer’s behavior. Through analytics, we get a clear view into new patterns and garner new and deeper insights. And that enables our clients to make smarter, better, and more profitable marketing decisions.

More about us



Insights

Latest Insights

Our monthly newsletter, Insights is chock-full of the latest news and industry trends.

Read Insights

Tweet us

Join the conversation: @SciencePlusSoul

The importance of a positive customer experience: infographic #CEM #CX -http://t.co/Z4rGmkrdW0
June 29